Why can't I log into the website?
1. Enter the user name / cell phone number when to log in. password input error, please check whether the input is correct or try to "recover password" then try to login again
2. Your browser hasn’t opened cookies therefore you cannot log in!
3. The browser version is incompatible. Please replace with other browser and try to log in again.
Can't receive the verification code?
We recommend that you do not repeatedly click to request verification code. It is advisable to wait for a while when in the case of a delay. When the number of users requesting verification codes is high the system will sometimes slowdown. Repeatedly click to request verification code may result in you receiving multiple verification codes later, which may cause a mismatch between input time and submission time. Therefore, resulting into error prompts
First time WeChat authorized login, Mobile phone verification prompt has been registered but can not log in?
This prompt indicates that your phone number has been registered. It is recommended that you use your previously registered account. If you have not registered the operation, you can click the forgot password option on the login page, then follow the instructions, after retrieving password enter it, after logging in, you can link WeChat in “my settings.”